Puredrive Energy had ambitious plans to provide the best experience possible for corporate partners and home users alike. But, having outgrown its existing technical infrastructure, the company was finding itself held back.
Puredrive Energy designs and builds home battery storage systems, helping homeowners lessen dependence on imported grid energy, maximise the use of renewals, and – of course – reduce their costs.
The company also provides data-driven customer intelligence to the UK’s largest energy providers, who, in turn, use this insight to maintain supply levels in response to demand.
In launching a new hardware line, the business was keen to offer customers complete control of their batteries via a mobile app. In addition, Puredrive wanted to enhance the level of data insights provided to corporate clients.
However, to realise these ambitions, the company also needed to overhaul its entire tech support infrastructure.
Close collaboration was central to the solution we delivered.
We consulted the management team, exploring a range of technical options; we assessed every possibility for performance improvement and presented a business case for each.
Microsoft Azure powered our cloud-based service architecture, resulting in a scalable, robust platform that can log battery registrations and customer data in line with GDPR.
We also opened up APIs (Application Programming Interfaces) to allow Puredrive’s commercial partners real-time interaction with individual installations. As a result, the moment new devices go live, they self-register and begin streaming data, significantly reducing installation time.
And for customers at home, we designed an intuitive app that’s built with ergonomics in mind; users can even access advanced functions with a single tap or swipe. It’s available for both iOS and Android devices.
Using our mobile app, data collection and design expertise, we’ve created a fully bespoke system that will support Puredrive products for years to come.
Now, however people interact with Puredrive, they’ll enjoy a polished experience, from start to finish. We’ve also delivered new levels of insight and information back to the business and its corporate partners, enabling future growth. And, with this project being a success, we continue to with the company as it pioneers one of the most exciting new technologies on the market.
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